Wu Yi Source, Insider Secrets Tips And Comprehensive Ebook Membership Don't Be a Sucker like Me Ontario California
Wu Yi Source Tea: I was mislead when I signed up for a free trial of their tea. I received a 30 day supply when they offered a 14 day free trial. Then they charged me $59.95 because they sent a 30 day supply. . I will receive a refund when I return the tea since I was within the 60 days guarantee and receive no further charges.
Insider Secrets Tips: This is one of two bonuses for ordering the tea. They sneak in a monthly charge of $4.95 for access to their website. After calling the number from my bank statement I spoke to a person who cancelled my account and gave me confirmation # but refused to refund the initial charge.
Comprehensive ebook: The second rip-off bonus for ordering the tea. They charge $9.95 a month for web access. To cancel call 800-989-5907. They too only cancel, but no refund.
Too gullible
VISALIA, California
U.S.A.
2 Updates & Rebuttals
Shalyn R.
Las Vegas,Nevada,
U.S.A.
Hello
#3UPDATE Employee
Tue, August 04, 2009
Hello,
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.
We appreciate your concerns.
Respectfully,
Too gullible
VISALIA,California,
U.S.A.
LOS ANGELES BETTER BUSINESS BUREAU GIVES WU-YI SOURCE AN "F" RATING
#3Author of original report
Wed, October 22, 2008
THIS IS A QUOTE FROM THE L.A. BBB: We strongly question the company's reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law's licensing or registration requirements, their complaints contain especially serious allegations, or the company's industry is known for its fraudulent business practices.