Wu-Yi Source never refunded Billings Montana
The company guanteed a refund within 60 days if you were not satisfied with their product. I saw no slimming effects as promised, so I tried to get a refund, but they ignore e-mails and I received no response. The Web site has a live chat, but it is an automated system that offers no help. Since the product did not do what it promised, I am looking for my refund.
Moira
Hinsdale, Illinois
U.S.A.
2 Updates & Rebuttals
Wuyi Source
Las Vegas,Nevada,
U.S.A.
Wu-Yi
#3UPDATE Employee
Fri, February 08, 2008
Hello,
This is purely a misunderstanding. We are very sorry for any miscommunication or inconvenience you have experienced. We would like you to contact us one of three easy ways, Email (teahelp@usa.com), livechat (www.easyweightlosstea.com), or call us (1-866-449-5567). We would like it if you could contact us ASAP so we can help resolve this issue and make your experience with Wu-Yi a pleasant one.
Thank You
Mark
Wu-Yi Source
Mark
Billings,Montana,
U.S.A.
Refund information
#3UPDATE Employee
Thu, August 16, 2007
Hello,
Please make sure that when you send us an email that it does actually get sent to us. We do answer all our emails that we receive and we only ask a few simple questions before we issue a refund if the product is truly not working for you.
Thanks,
Mark
Wu-Yi Source.