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  • Report:  #376466

Complaint Review: Wu Yi Source Or Wu Yi Tea

Wu Yi Source Or Wu Yi Tea Wu yi now scamming with "Free Credit Report" to get your credit card info Ontario California

  • Reported By:
    Augusta Georgia
  • Submitted:
    Sat, September 27, 2008
  • Updated:
    Tue, August 04, 2009
  • Wu Yi Source Or Wu Yi Tea
    Ontario Mills Pkwy Unit 400
    Ontario, California
    U.S.A.
  • Phone:
    866-449-5567
  • Category:

I just received an offer for a "Free Credit Report", and after going through the phases of the email and providing credit card information, low and behold, here is some company located in Cyprus! I came back to the front page, and at the bottom, the Wu Yi Source company and address are listed!

Why doesn't this get reported to the Attorney General of California?

Wu Yi's other charges for their tea, without consumer's consent also constitutes mail fraud. This is a federal offense. What is being done?

Sass0723
Augusta, Georgia
U.S.A.

1 Updates & Rebuttals


Shalyn R.

Las Vegas,
Nevada,
U.S.A.

Hello

#2UPDATE Employee

Tue, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,

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