Report: #309167

Complaint Review: WU-Yi Source

WU-Yi Source Sarha Nicholson said I could get refund, not seeing it. Keep saying two weeks. That was Jan 28 Ontario California

Reported By:

— high ridge Missouri
Submitted:

Fri, February 15, 2008
Updated:

Tue, March 04, 2008

WU-Yi Source

5300 Ontario Mills Pkwy

Ontario, California

U.S.A.
Phone:

866-449-5567
Category:

Alternative Health

*UPDATE Employee: Hello,

Was suppost to get two weeks free but had it four days and thay took 37.00 out of my acount. I had to send back it made me sick. I was to get refund, that was Jan 28 when confirmation of my return was noted. They keep saying two more weeks. I've use their chat window two times still said two weeks thank you

Yvonne
high ridge, Missouri
U.S.A.

1 Updates & Rebuttals

Wuyi Source

Las Vegas,
Nevada,
U.S.A.

Hello,

#2UPDATE Employee

Mon, March 03, 2008

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.

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