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  • Report:  #321761

Complaint Review: Wu-Yi Source

Wu-Yi Source Tea Company is a ripoff scam Las Vegas Nevada

  • Reported By:
    New York New York
  • Submitted:
    Fri, March 28, 2008
  • Updated:
    Sat, December 12, 2009

you think you're in the minority of getting selected, but ANYONE gets selected to try their "free trial." It's not a free trial at all. once you sign up you are authorizing them to charge your credit card about $30 a month for the tea.

They also enroll you in LivingLean, same ripoff company scam. They try to make it sound like LivingLean is a completely separate entity. Not true. It's the same ripoff scam where you're enrolled in this weight loss program whether you like it or not. And the same deal where you authorize them to charge your credit card for about $20 a month.

And they don't send you a small trial supply. They send you a month's supply and if you don't return the tea beyond the two-week trial size you get billed more to your credit card.

This company counts on making millions from so-called "authorized" automatic shipments. The big type on the website talks about a free trial for $4.95. Various ploys are instigated on the website where before you know it you're authorizing $50 a month in automatic shipments.

One of the only ways you're going to get out of this is to change your credit card number by calling your credit card company and reporting the card as stolen. But do this after the $4.95 charge comes off of pending status, or else that charge will be charged to your new card.

This is one of the biggest ripoffs on the internet.

Harrykatz
New York, New York
U.S.A.

1 Updates & Rebuttals


Miriam.Hudson

New York,
United States of America

Hello,

#2UPDATE Employee

Tue, December 08, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,

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