WU-YI SOURCE THE ONLY PERMANENT WEIGHT YOU'LL LOSE IS IN YOUR BANK ACCOUNT ONTARIO California
I ordered from Wu-Yi Source, also known as Wu-Yi Tea but it didn't agree with me.
It tasted ok. It didn't work. Even with diet and exercise. I returned it and canceled everything on 1/31/09. Since then, every other day or so charges keep showing up
on my bank account.
I have called these people several times and they deny everything. My bank tracks it back but they are smooth. they have banking systems out of the country. They assured me that my account with them was closed and that it must be someone else making the withdraws.
I seriously don't think so. Charges are being made from ATM's from as far as the
Mediterranian. Every time a .01 charge shows up I know I'm going to be hit with another good one.
At about 7:28 a.m. 2/11/09 I received an email from them. They stated that 8 days prior I placed an order and wasn't able to complete the form. They wanted to know if the problem was on their end or mine.
And if you think about it you would have to wonder why the offices and the warehouses are in 2 different states, so far apart and why they bank overseas. Fishy.....
Cindy
st louis, Missouri
U.S.A.
1 Updates & Rebuttals
kathryn
newyork,Alaska,
United States of America
Hello,
#2UPDATE Employee
Sun, January 10, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,