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  • Report:  #384423

Complaint Review: Wu-Yi Source

Wu-Yi Source they took money out of my account without me saying its ok Internet

  • Reported By:
    minneapolis Minnesota
  • Submitted:
    Fri, October 24, 2008
  • Updated:
    Tue, August 04, 2009
  • Wu-Yi Source
    http://www.wu-yisource.com/stock_update.php
    Nationwide
    Asia
  • Phone:
    866-449-5567
  • Category:

The wu-yi source is one of the biggest frauds. They told me a free trail offer and I was more than pissed when I found out it was less than free. It was 60.00$ so far and if there is anymore strange charges I will be sure to take all of your advice and just cancel my card. thank god I just used my debit card! Im not going down with out a fight however if there is any further action I can take to bring them down I will

Wu-yi sorce needs to parish gretchen
minneapolis, Minnesota
U.S.A.

1 Updates & Rebuttals


Shalyn R.

Las Vegas,
Nevada,
U.S.A.

Hello

#2UPDATE Employee

Tue, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,

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