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  • Report:  #311978

Complaint Review: Wu-Yi Tea

Wu-Yi Tea have not received order and not able to get ahold of them to cancel Internet

  • Reported By:
    — san luis obispo California
  • Submitted:
    Tue, February 26, 2008
  • Updated:
    Tue, March 04, 2008
*UPDATE Employee: Hello,

I ordered this product as an aid in weight loss, but did not receive it, I tried to call but was told to go to their website teahelp@usa.com but got a message stating unable to locate this website, I am unable to stop future credit card charges from them as I'm not able to get ahold of them.

Carol
san luis obispo, California
U.S.A.

1 Updates & Rebuttals

Wuyi Source

Las Vegas,
Nevada,
U.S.A.

Hello,

#2UPDATE Employee

Mon, March 03, 2008

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.

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