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  • Report:  #311409

Complaint Review: Wu-Yi-TeaSarah Nicholson Obesity Survivor&Customer Relations ManagerEasy WeightLossTea.com

Wu-Yi-Tea, Sarah Nicholson Obesity Survivor&Customer Relations Manager, Easy WeightLossTea.com Did not cancel order as requested,keep withdrawing funds, always recordings when I call Ontario Canada

  • Reported By:
    — Southfield Michigan
  • Submitted:
    Sat, February 23, 2008
  • Updated:
    Tue, March 04, 2008
  • Wu-Yi-Tea,Sarah Nicholson Obesity Survivor&Customer Relations Manager,Easy WeightLossTea.com
    Ontario, Ca 1 303 562 1041 Suite 400 5300 Ontario Mills Pkwy #400
    Nationwide
    Canada
  • Phone:
    866-449-5567
  • Category:
    Alternative Health
*UPDATE Employee: Hello,

Wu-yi-Tea and their reprsentatives have never answered or returned my phone calls even though the offered personal guidance. they keep withdrawing funds from my checking account. The tea was horrible. i want this to stop now. Please don't let this happen to anyone else.

Delores
Southfield, Michigan
U.S.A.

1 Updates & Rebuttals

Wuyi Source

Las Vegas,
Nevada,
U.S.A.

Hello,

#2UPDATE Employee

Mon, March 03, 2008

Hello,

We apologize for the trouble.

We have already refunded your money back to your account for the tea.

But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.

Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.

Thanks,

Shalyn,
Wu-Yi Customer Support Manager.

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