Wu-Yi Tea Source And/or Lean Living In Las Vegas I didn't read in the tea leaves that the tea company would literally rob me! Las Vegas They Say On The Website Internet
I have several complaints about the Wu-Yi Tea Source company. I signed up for a 14 day "free" trial. I was told I would pay $6.95 for shipping & handling. I should have known it was a rip off after I was also charged $1.11 for "international fees". I could have sworn Vegas is in the U.S.!
After I researched the product online I realize I had been duped! I called the Wu-Yi Tea Company to cancel after a few days and I got a recording. I finally found the website and emailed to cancel.
The email I received said I had to take the first $37.00 order for the tea. But the paperwork I printed when I ordered the tea did not state that. They wrote that I would get my refund when the tea came and I returned it. That was two weeks ago when the $37.00 was taken out of my banking account and I still haven't seen the tea to return to them!!
Three days ago my banking account was charged $19.95 from a company called Living Lean in Las Vegas. I called the number listed on my banking account and it sounded like a fax number. All I got was alot of schreeching noises.
I want my money back from the crooks now!
karen
Henderson, Kentucky
U.S.A.
1 Updates & Rebuttals
Wuyi Source
Las Vegas,Nevada,
U.S.A.
Hello,
#2UPDATE Employee
Mon, March 03, 2008
Hello,
We apologize for the trouble.
We have already refunded your money back to your account for the tea.
But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.
Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.
Thanks,
Shalyn,
Wu-Yi Customer Support Manager.