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  • Report:  #310574

Complaint Review: Wuyitea Wuyisource

Wuyi tea Wuyisource Wuyitea Company said tea was free, return for any reason, no live person answers phone. cannot return tea. Still charges credit card Ontario California

  • Reported By:
    Mechanicsville Maryland
  • Submitted:
    Wed, February 20, 2008
  • Updated:
    Fri, July 18, 2008
  • Wuyitea Wuyisource
    5300 Ontario Mills Pkwy # 400 Suite 400
    Ontario, Ca, California
    U.S.A.
  • Phone:
    866-449 5567
  • Category:

Wu-yi tea sent free tea ,then charged me 6.50.
Said I could return for any reason,can"t find a return address,talk to a real person or cancell next delivery.So ,today they sent me the next delivery ,without my permission and took the money from credit card before they sent the tea.

No return address that is legal.

"If still not seeing results after 14 days don't worry,You are still 100%covered by our 60 day Satisfaction Guarantee." this is from the advirtisement.
Where do I cancel and get my money back?

george
Mechanicsville, Maryland
U.S.A.

2 Updates & Rebuttals


Lexus

Saint Francis,
Wisconsin,
U.S.A.

wuyi tea and live live lean

#3REBUTTAL Individual responds

Fri, July 18, 2008

Total ripoff...if you cancel the trial, you are automatically enrolled in something called livelifelean.net....they are the ones taking money out of accounts.
Everyone needs to turn them in to their better business bureau. call them to cancel your order and demand money be refunded...get names and also confirmation codes.
jan
wisconsin


Fred

Moore,
South Carolina,
U.S.A.

consumer suggestion

#3Consumer Suggestion

Mon, March 03, 2008

http://www.wu-yisource.com/contactus.php
Go to this webpage and go to the chat at the very bottom of the page. There you can talk to a live person online and they can help you resolve your issues. I just did this myself today. Good luck!

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