Www.aislebuyaisle.com the company shipped 1/2 of the order that was paid for and would not follow up with the rest of the order. Dallas Texas
I ordered a number of items from Aislebuyaisle and I had to hound them to deliver the order. Upon delivery only 1/2 the order was present. I checked my credit card bill and they had charged me for all the items and only provided 1/2 of them. After many emails to the company I was greeted with only form letters. Do not order from this company. Save your time and money.
Mountaingeek
fredonia, New York
U.S.A.
1 Updates & Rebuttals
Aislebuyaisle.com
Covina,California,
U.S.A.
1/2 Shipment Apology
#2UPDATE Employee
Thu, May 08, 2008
Dear Customer,
We would like to send our deepest apologies for you not receiving all of your order. Please allow us to rectify the situation by contacting me directly via my email at rharvey@aislebuyaisle.com. As i do not know your order information therefore I can not lookup what may have happened to your order. However my guess would be that a portion of your order was placed on backorder. An email notification should have been sent to you. If we did not communicate this, again we greatly apologize and would be more than happy to rectify this situation.
We take all customer complaints seriously, and will do everything within our power to resolve any and all complaints. We are committed to providing excellent customer service and we value our customers.
Sincerely,
Customer Service Dept
AisleBuyAisle.com