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  • Report:  #645333

Complaint Review: www.bargainbloodhound.com

www.bargainbloodhound.com Hi Todd, there has been a mistake in our order, we ordered the 1928 White & Blue Ford Model A Standard Road Car Model: JLC1727-WBL as a gift. The problem is we received the 1928 Cream Ford Model A Sta , Internet

  • Reported By:
    Paula — manchester Connecticut United States of America
  • Submitted:
    Tue, September 28, 2010
  • Updated:
    Fri, October 01, 2010
*UPDATE Employee: Claims By Chargeback Duo Paula and Thomas Are False *Author of original report: Buyer Beware *UPDATE Employee: The buyer continues to dig himself in deeper with lies

Disputed Charge Bargain Bloodhound Order #17284


  After trying to call them 2 times on 8/9/10 and leaving a messages. They didnt call back


  On 8/8/10 my husband Tom called and left a message. They wrote this to me. Saying they couldnt get through to my email. But they could. All we wanted was to talk to someone.


 


Hello,


  Attached is a copy of an email we sent earlier today.  Your ISP Cox has bounced all emails sent to you so we are emailing you from an alternate account.  You may reply to switzer@bargainbloodhound.com or orders@tulipstores.com (the Yahoo email address this email was sent from is not monitored)


Thanks,


Todd Switzer


BargainBloodhound.com


switzer@bargainbloodhound.com


 

---------- Forwarded message ----------
From: Amy <orders@tulipstores.com>
Date: Mon, Aug 9, 2010 at 7:44 AM
Subject: Re: Delivery
To: Thomas E < (((REDACTED)))@cox.net>


Hello,


  I apologize for the problems you experienced with the fulfillment of your order #17284. You may return the incorrect model for an exchange by filling out our RMA return form.


Thanks,


Amy


Customer Service  Bargain


Bloodhound.com


From: Thomas E [mailto: (((REDACTED))) @cox.net]
Sent: Saturday, August 07, 2010 1:32 PM
To: 'Todd Switzer'
Subject: RE: Delivery


 


  Hi Todd, there has been a mistake in our order, we ordered the 1928 White & Blue Ford Model A Standard Road Car Model: JLC1727-WBL as a gift. The problem is we received the 1928 Cream Ford Model A Standard Roadster Model: JLC1427-CRM  instead. How can this be resolved?


 


From: Thomas E [mailto:t.(((REDACTED))) @cox.net]
Sent: Wednesday, July 28, 2010 8:58 PM
To: 'Todd Switzer'
Subject: RE: Delivery


Thank-you.


Paula


From: switzer@bargainbloodhound.com [mailto:switzer@bargainbloodhound.com] On Behalf Of Todd Switzer
Sent: Tuesday, July 27, 2010 8:57 PM
To: (((REDACTED))) @cox.net
Subject: Re: Delivery


 


Hello,

Thank you for your order.  The estimated delivery timeframe to 32958 for this order is mid-late next week (8/4-8/6).  This item ships directly from the manufacturer (located in Florida) and they usually ship 2-5 days after receiving our orders.

Thanks,
Todd Switzer


  Customer Service
BargainBloodhound.com


 

On Tue, Jul 27, 2010 at 8:33 PM, <mail (((REDACTED))) @cox.net> wrote:


=======================================================
DEPARTMENT:  Bargain Bloodhound Toys Live
 HOSTNAME: ip68-224-201-106.ri.ri.cox.net
 
  REFERER: http://www.google.com/products?hl=en&q=Model: JLC1727-WBL&um=1&ie=UTF-8&ei=Z3VPTJ7BEJTGsAOBrKmyBw&sa=X&oi=product_result_group&ct=title&resnum=3&ved=0CCkQrQQwAg
=======================================================
Name:
Paula E
E-mail::
(((REDACTED)))@cox.ne
Subject:
Delivery
Question::


  After checked out I did not get a expected delivery date for my order. This is a birthday gift for my Dad. Can you please send me the delivery date.

Thank-you!
Paula E


860-xxx-xxxx (((REDACTED)))


 


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

3 Updates & Rebuttals

North Hartland Tool Corp Sucks

New York,
New York,
USA

The buyer continues to dig himself in deeper with lies

#4UPDATE Employee

Thu, September 30, 2010

The facts speak for themselves.


1.We offer a 30 day return policy and provided the buyer with RMA instructions when they requested a return.  There was no need  for these scammers to file a chargeback.

2.  The buyer's account is full of lies, omissions, and most importantly is libelous.

The only people who need "to beware" is online merchants who are scammed daily by people like Paula and Thomas.

Paula

manchester,
Connecticut,
United States of America

Buyer Beware

#4Author of original report

Wed, September 29, 2010

I will tell you anyone that chooses to do business with Bargain Bloodhound. Do so at your own risk. Beware!! thats all I will say... Read my facts...

IdentityTheftVictim

New York,
New York,
United States of America

Claims By Chargeback Duo Paula and Thomas Are False

#4UPDATE Employee

Wed, September 29, 2010

This buyer was not ripped off and her claims of being ripped off are false, libelous, and legally actionable, and we are also holding the buyer liable for all expenses we incurred as a result of her chargeback.


We offer a 30-day return and this buyer was provided with an RMA number as soon as she requested a return.  The buyer filed a chargeback the day before providing us with tracking info for the return.  This buyer also attempted to scam us by shipping the return via UPS to our USPS PO Box return address knowing full well that UPS wouldn't deliver to a PO Box.  Luckily we were able to intercept the package before it was returned as undeliverable so these people's little chargeback game didn't work out as they planned (i.e. getting merchandise for free)

FYI, this claim by the buyer is also false "Saying they couldnt get through to my email. But they could.".  Her ISP Cox bounced every email we sent and we saved copies of all of the bounced emails.

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