Complaint Review: CPR- Cell Phone Repair Of Orlando

Okay, I emailed about my phone...
here are the emails...

From: Sara xxxxx
To: xxxxxxx@xxxxx.com
Sent: Thursday, May 1, 2008 11:06:46 PM
Subject: Help I need Cell Phone Repair (Sara xxxxx)

Motorola RAZR V3m

What is the problem with your Phone or Ipod? I was txting & got a few new messages while I was writing a message. It froze up.I turned it off and it says new messages.. but they only button that works is the off button!!! I just need to be able to see all my txt messages. I am wondering how much this would cost? Will be be more than what a new phone will cost????

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Tim Mohammed wrote:

Thank you for your interest in Cell Phone Repair. It sounds like we canrepair that issue for you. Unfortunately without seeing the phone it ishard for me to estimate the problem. If you can just go back to ourwebsite at www.cell-Phone-Repair.com, you can print out a form and mailyour phone into us. Once we receive it we will call you with anestimate.If you have any other questions you can call our store at4074387766. Thank you again

Tim
CPR- Cell Phone Repair of Orlando
www.Cell-Phone-Repair.com
Store Phone: (407) 438-7766
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So I send it in....

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sara xxxxx wrote:

So I am really confused!!!
I was told I'd be call with an ESTIMATE!!!!!!
well, I wasn't!!!!!!!!

i was called and told my phone has a 50/50 chance of working but needed my approval to do a "heat treatment" in which I didn't approve?

All I SAID was.... I must have my txt messages.....
I was told.. I have to talk to my boss!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10 mins later.......
I get a call saying my phone is fixed and it 85.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and you need my credit card!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?????????????????????

How is this possible??????????????????????????????????

I'm not happy ... and I'm told the speaker might not work but you can't tell... unless my service is hooked up?????
If I paid 85.00 for an unfixed phone I'm going to be mad!

I'm not happy!!!!!
I spent 85.00 plus 8.00 to ship it there and you are telling me it "MIGHT" work???

Why didn't I get MY ESTIMATE???

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never got a response!!!!
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sara xxxxx wrote:

so, i just got my phone...
the battery i had was white this one is black.. i plugged it in to charge and it is sitting here making a static noise???????????????????
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still no response!!!
=----------------------------------
ara xxxxx wrote:

this SUCKS!!!!
NOW my phone isn't stuck anymore... now NO ONE CAN HEAR ME TALKING!!!!!!!!!!!!!!!!!
thank!!!!!!!!!!!!!!!!!!!!!!!!!!

good job
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still no response!
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Also, they didn't put back two rubber things inside the speaker area one is pink and one was blue!!!
So this battery is the worst!!! wont hold a charge.... GOOD THING I PAID $85.00 for more bigger PROBLEM!!!!!!! so angry they could make it right!!! but I have heard nothing!!!!

Sara
moab, Utah
U.S.A.

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