Print the value of index0
  • Report:  #775633

Complaint Review: www.cheaptickets.com

www.cheaptickets.com Blatant Bait and Switch Internet

  • Reported By:
    topgunn_99 — Indianapolis Indiana United States of America
  • Submitted:
    Mon, September 12, 2011
  • Updated:
    Tue, September 20, 2011

I utilized www.cheaptickets.com as they offered a rental car for $133 per week if I bought the airline ticket through that site.  I ensured I clicked all appropriate boxes, and took screen shots of each.  The submission page indicated the addition of the rental car.  However, when I received the confirmation there was no mention of the rental car.  When I called them the next available business day, they said there was nothing that could be done.  I told them there was, as I would be contacting the Dept. of Justice and listing their site as a rip off site.

DO NOT USE THIS SITE...they utilize bait and switch.  Stay with the trusted sites.

1 Updates & Rebuttals


Cheaptickets

Chicago,
Illinois,
USA

Your Recent CheapTickets Experience

#2UPDATE Employee

Tue, September 20, 2011

Hi topgunn_99,
 
My name is Shalon with the CheapTickets Customer Relations Team in Chicago. I saw your post and would like to assist. Can you please email to me your CheapTickets Record Locator, and I will review and respond to you. Our email address is customerrelations@CheapTickets.com. Please put attention to me in the subject line; also, include your screen-name and the website you posted on.
 
I look forward to hearing from you.
 
Sincerely,
 
Shalon
CheapTickets Customer Relations
Chicago, IL

Respond to this Report!