Complaint Review: Www.smartemarket.com

www.smartemarket.com charged my debit card $2.95 for an ebook purchase that I never purchased. I have read about countless people this has happened to. They have a number 1-337-935-0141 that I called all day with nothing but an answering machine. I finally got a hold of someone by the name of rita at 9pm on 11/20/07. I explained to her about the charge and told her I was turning the info over to the federal bureau of investigation, identity theft unit, ( which my wifes cousin works in, lucky me ) and she credited my back the $2.95 and took my card info out of their computer and gave me the book that was downloaded and the email address it was downloaded to, Which was a gmail account, and the date and time of the transfer. I then contacted google and they are sending me the ip address from where the email address was set up and I will give the info to the proper authorities to handle it from there. I hope this is taken care of to stop this mess from going on. They have messed with the wrong person this time.....

Stevefrk
columbia, South Carolina
U.S.A.