Complaint Review: Wyndham/Fairfield Vacation Resorts

Eighty nine people purchased a lifetime vacation plan from Fairfield, which was purchased by Wyndham.Fairfield salespeople sold the plan, all documents,contracts,& books were Fairfield.

I purchased my points in 1998 for $12,900.00 for which I received 154,000 points, that were supposed to give us a lifetime of vacations with Fairfield (Wyndham) & upon death the points would be passed to our children. After retireing in 2003 I purchased an additional 154,000 points to enhance our travel plans when my wife retires.

In January of this year I/WE received a letter from Wyndham stating we no longer had our points at Osage National Resort as Wyndham dropped their affiliation with the resort.

I have spoken with Wyndham representives on several occasions just asking them to transfer my points to Fla. where I purchased the additional 154,000 points, or give me credit of 12,900.00 (my original investment) to purchase the points in Fla. Wyndham refused both requests & stated you lost your points.

I would not have purchased the original points if Fairfield would have said give us 12,900.00 dollars & in a few years we will take your points,your money & run. Nor would I have purchased the additional points for our retirement. Wyndham was paid for the points but refuse to give them back to us. Do not buy Wyndham!!!

Gman
Lake Ozark,, Missouri
U.S.A.