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  • Report:  #376016

Complaint Review: WYNDHAM Vacation Resorts

WYNDHAM Vacation Resorts (False Information) The sale man said we can cancel anytime, but he deceived us. He said that was their promise to us. Only to find out that it was all a lie. Called different department they said we can not cancel. Orlando Florida

  • Reported By:
    Hephzibah Georgia
  • Submitted:
    Thu, September 25, 2008
  • Updated:
    Mon, August 03, 2009
  • WYNDHAM Vacation Resorts
    8427 Southpark Circle
    Orlando, Florida
    U.S.A.
  • Phone:
  • Category:

I would like to be part of this class action lawsuit. Same thing happen to us. We was told that we can cancel anytime, but it was all a lie. I signed up with Wyndham Vacation Resorts in Orlando, Florida.

I was told by the sales rep that I could cancel at anytime. His name is Dax Perez. He seems like a very good guy that day, after that day he changed. I guess after spending his commision. For me to be able to reach him I have to block my number. He agrees that he gave me wrong information. He said he is trying to correct it. I don't know how long it takes as I can not get in contact with him. He is avoiding my calls.

I talk to the sale manager; he told me that it was only Dax Perez whom is the sales rep who told us that we can cancel anytime that can cancel the contract.

Anonymous
Hephzibah, Georgia
U.S.A.

5 Updates & Rebuttals


Wyndham Exploited My Grandparents

West Des Moine,
Iowa,
U.S.A.

Wyndham exploited my grandparents

#6Consumer Comment

Mon, August 03, 2009

My grandparents owned two timeshares. They were invited to a "how to use your timeshares" dinner party, and left with three timeshares. My grandparents are 86 and 79. My grandma has dialysis twice a week. The time share they were scammed into buying was $17,000 and the seller put it on a credit card for them. He did not do a credit check because if he did, he would have known that my grandparents could NOT afford it because they are living off of social security.

I believe that my grandparents were exploited by Wyndham. I believe that in their meeting with the seller he manipulated them and convinced them that they could afford and needed this timeshare. My grandparents are ashamed by their financial situation and are not willing to discuss much with our family.

How do I go about getting more information? What next steps do I need to do? I have done a lot of research about this situation and see that there are many other people that have experienced this. If you go to the BBB website below, you will see how many complaints they have gotten in the past. There are 646 complaints in the past 36 months!

http://www.orlando.bbb.org/newsearch2.asp?ComID=07330020000283

I have been trying to read some of the Florida laws about selling and purchasing of timeshares but they are difficult to understand. I also have contacted Wyndham. They couldn't give me much information because I am not the timeshare owner. Two customer service reps told me that one requirement of purchase is an annual income of $50,000 or more. Do you know if this is true?

I also have contacted 60 minutes, Inside Edition, and CBS Evening News to get a story about this issue. Wyndham and other timeshare organizations are exploiting people, especially the elderly.

What advice does anyone have to help me with my case?


Mike1

Pigeon Forge,
Tennessee,
U.S.A.

Cancel contract

#6Consumer Comment

Sat, April 25, 2009

A sales rep cannot cancel a contract. If they told you this, they are lying.


Fred B.

San Antonio,
Texas,
U.S.A.

Yes, you can cancel your contract.

#6UPDATE EX-employee responds

Tue, March 24, 2009

You don't need to pay thousands to do it either. Contact Advocates Against Timeshare Fraud for help. (((ROR Redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


Dr L

Wahiawa,
Hawaii,
U.S.A.

You can get your money back and cancel

#6UPDATE Employee

Sat, December 27, 2008

Anyone who contacts Wyndham or Worldmark
saying that they have a a tape recording of the conversation
will immediately get their contract cancelled.

Start generating those letters to the president of Wyndham/Worldmark.
w/cc to your Senator.

Government regulations strictly prohibit these bait and switch schemes,
also many many unwanted telemarking calls with hangups and no message left in a single day. Once congressional inquiry is received, Wyndham/Worldmark will suddenly cancel your contract.


Julie

Antioch,
Tennessee,
U.S.A.

I am going through the same thing.. What is the lawsuit about.

#6Consumer Comment

Fri, November 14, 2008

My partner and I recently purchased into this program as well.. We were told the same thing, that we could cancel at anytime - he called it a buy back program. We are in Nashville, Tennessee. We are also being charged more than agreed! They are not returning our calls. We have contacted their corporate office, and are waiting to hear from them.

What is the lawsuit about and how do we become part of it?

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