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Wyse Financial Services - NCO Portfolio Management Debt Collection Fraud ripoff Denver Colorado
I just received a letter from Wyse Financial Services, Inc., also referenced in the letter as NCO Portfolio Management. They claim that a creditor (Sears) has placed a claim against me with their office.
First I checked my credit report on Experian - no problems there. After Googling the name as well as phone number, it led me to this site and I read some bad reports about Wyse/NCO Portfolio Management (one of them referencing a Sears account).
So I called the 24-hr customer services # on the back of my Sears card. It confirmed that, other than a recent large purchase I made, there were no other outstanding balances.
I spoke with a Sears customer service rep (despite the fact that the letter from Wyse states NOT to contact the creditor). I had her check my account and she said everything looks fine - there are no unpaid balances, pending collections, nor marks against me.
She also said that Sears does NOT go to outside collection agencies - they have their own internal one. She asked me to mail or fax them a copy of the letter from Wyse so they can look into the matter, which I will do tomorrow. I will also request that Sears sends me a letter with their feedback on this letter, as well as a statement that my account is in good standing (in case Wyse tries to pursue anything).
If you have also received a bogus letter like this, I suggest you call the creditor directly and discuss w/them. Mail or fax them a copy of your letter.
As per feedback for the other reports I read, I may also send Wyse a letter disputing their claim (I certainly will not be sending them any money). And as recommended, I will not include any data that is not included in the letter I received. This may just be a phishing expedition on their part to get my personal info. If I receive a letter from Sears in time I will send that to Wyse as well.
Patty
Phoenix, Arizona
U.S.A.
2 Updates & Rebuttals
Kim
Quincy,Massachusetts,
U.S.A.
I had Sears send my account to collection
#3Consumer Suggestion
Wed, April 18, 2007
This was a few years ago, but I had a Sears card default and it was sold to NCO for collection. I check my credit report regularly now that I have cleaned up my obligations, and noticed that not all creditors report to all bureaus. Just keep in mind the lady you spoke with, although well intentioned, was probably giving some incorrect information.
However, NCO is not a well-behaved collection agency so I don't doubt your story is true that they really don't have a legit account of yours. In any case, it sounds like you are doing your homework, so press on as you have been in and request in writing that NCO send you proof of the debt. I doubt they can! Good luck!
K
Wichita,Kansas,
U.S.A.
Hmm
#3Consumer Suggestion
Wed, April 18, 2007
The lady you spoke with at Sears is an idiot. Sears does use outside collection agencies and they do sell off their accounts as well. Portfolio Recovery purchases the majority of their accounts.