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  • Report:  #1206540

Complaint Review: X Toys Boutique

X Toys Boutique S & A Sales Fraud. Never received merchandise but company charged my bank account. Internet

  • Reported By:
    Robert — Santa Fe Texas
  • Submitted:
    Wed, February 04, 2015
  • Updated:
    Sat, February 28, 2015
  • X Toys Boutique
    Internet
    USA
  • Phone:
    877-938-7483
  • Category:

I ordered two products from Xtoysboutique.com.  They charged my credit card which is linked to my checking account.  I never received my products and I have tried contacting them via the phone and email five times and have received no response.  They stole my money and are getting away with it!  It has been over 2.5 weeks since I placed the order.  

2 Updates & Rebuttals


Robert

Santa Fe,
Texas,

Finally received order

#3Author of original report

Sat, February 28, 2015

After submitting a complaint with the better business bureau the company finally responded and shipped my order.  Horrible customer service.


David

Orlando,
Florida,

Need order# please to assit you

#3UPDATE Employee

Fri, February 27, 2015

HI..

We are needing more info regarding your order. We need a complete name and order# so that we can assit you with your complaint.

We do not know who you are and would like to assit you.

 

Please provide complete name and order order.

Thank you

S& A  Sales

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