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  • Report:  #1196131

Complaint Review: X Toys Boutique

X Toys Boutique S & A Sales, LLC, xtoysboutique.com Do not send products ordered online, STEAL YOUR MONEY Orlando Florida

  • Reported By:
    Mary — Cincinnati Ohio
  • Submitted:
    Wed, December 17, 2014
  • Updated:
    Mon, August 03, 2015

I bought a product from this "company" over 2 weeks ago. They sent me an email confirming my purchase, and took money out of my bank account. In the email they mentioned that they would send me another message confirming that my item was shipped, which I never got. I understand that the package may not be delivered for another few days, but it should have been shipped by now. I have called twice and emailed, but there is absolutely no response or return of calls. THIS COMPANY IS AWFUL.

3 Updates & Rebuttals


Universal Passion

Orlando,
Florida,
USA

Order was shipped

#4UPDATE Employee

Mon, August 03, 2015

Hi Mary

Please take the time to remove this claim stating you did not receive yoru item. As your product was mailed to you back on Dac 30th for the Adult Toy that you orderd.  

Thank you

 


Mary

Cincinnati,
Ohio,

Order Info

#4Author of original report

Mon, December 29, 2014

Hello David,

Please help me out. My order number is #100061808. I would be happy with a refund as well, if you haven't shipped my order yet (or aren't ever planning to do so).

Thanks.

 


David

Orlando,
Florida,

NEED ORDER#

#4REBUTTAL Individual responds

Mon, December 29, 2014

Hi Mary..

I would love to be able to assist you... We need more info than just your name ...

Please provice Order# so I can research your order.

Thank you

David

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