X-treme Scooters - Get Scooters - rip offs Scooter did not work - Tech support did not respond X-treme Scooters.com Ohio
We ordered a electric scooter from Get Scooters.com they get them from X-treme Scooters. We charged it as it said in the instructions, it did not work. We contacted tech support - they told us to charge it - even after we said we did. For five days we sent messages to tech support with no additional answers. I have only purchased two items off the internet - both were scooters for our children this year for Christmas. We purchased one from RAZOR - it works great. The other from X-treme scooter -and you know that story. I would recommend NOT purchasing anything from X-treme or Get Scooters.
Jerri
Keller, Texas
U.S.A.
1 Updates & Rebuttals
Skateboard Momma
Muscle Shoals,Alabama,
U.S.A.
Same thing happened to me
#2Consumer Comment
Thu, December 20, 2007
The same thing just happened to me---mine was scratched and broken as soon as it came in. I called as soon as I opened the box which was 15 min after the shipping company delivered it.
I called them, they said we will send you replacement parts! I said no--you are misunderstanding me...I JUST RCVD this I want a NEW scooter I purchased. they said NO NO refunds or exchanges. so in other words they can send out whatever however they want you are stuck with it. they do not care. wonderful customer service!
I am now in the process w/Paypal helping me with this situation. So now I have too look for another scooter for my son's Christmas which is only 6 days away from now and also I am 354.00 short of my Christmas funds. and I still have to purchase another scooter from someone out there. Anyhow, just wanted you to know I agree this is an awful company.