Complaint Review: X3 Sports in Marietta GA

After taking a 2 week trial membership last year, I was asked to sign a contract for a year membership.  As I explained to the rep, I was unemployed and would not have been able to pay for a membership.  The rep told me that the company would automatically cancel my membership due to finacial hardship if I found that I could no longer pay.  I asked if this were in the contract and the answer was "no" but the rep said that he would honor it and remember.  I did not join.

I am a member now and was told that I had access to the gym in both Marietta and Atlanta for $69 per month.  I found out later that this wasn't true and I only had access to the Marietta location.  I was also told that my rate of $69 per month was the lowest rate possible.  However a good friend is a member and she pays $49 per month and is able to use both gyms as many times as she wants.  This is a $20 difference!  My plan is a restricted 3 times a week plan.   When I complained about the rate that I am paying versus my friend, I was told that nothing could be done.  When I asked to speak with the manager, he was never available nor would he (Brandon) return my vm.  

I am so sorry that I joined X3 Sports.  The folks that "sale" contracts are sneaky, deceptive and seem to be allergic to the truth.   They don't realize that what goes around comes around.    

I also belong to another gym and I have never had any issue with them.  The owner is above board and the membership rates are standard across the board.  The gym also honors corporate accounts and that rate is standard across the board.   When World became aware of my unemployment situation, they worked with me. They have a heart and soul.

I say "Beware" spend your money on something else like Crossfit which has no membership contract to sign, purely month to month, leave and come back when you want without a 30 cancellation clause with the manager's signature. The workouts are intense.  I wish I had heeded my own advice.   I made an expense mistake by joining X3 Sports.