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  • Report:  #665847

Complaint Review: XBids.Com

XBids.Com Automatically bills for Pre-Bid Kit and contact to cancell is a vicious loop of avoidance. San Francisco, California

  • Reported By:
    Wesley — SOUTHFIELD Michigan U.S.A.
  • Submitted:
    Sat, November 27, 2010
  • Updated:
    Sat, November 27, 2010

XBids.Com instantly bills your card for a Pre-Bid Kit.  The notification of this obscure $75.00 charge is burried deep in their policy and aggrement link that most registrants fail to review carefully.  My compliant is that after notification that a charge was made I immediately closed my account expecting to be notified that a refund would be forthcoming.  No such thing happened, they didn't even email an acknowledgement my cancellation.  The 800 number states to contact support via their web page link, can't do that as my account was cancelled, so would have to re-register and get billed again.  Now I traped in a vicious loop, can't contact for confirmation of refund and can't establish a new account without billing, and can't get an account with my previous email address as it's linked to the old account.  Avoid this site like its the plague!  They've demostrated a complete lack of honesty and integrity.

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