Xbox Microsoft Corporation Screwed up my son's chirstmas Redmond Washington
It is 3 days from Christmas and I was trying to get my son's Xbox 360 on line so I called Xbox Tech support. Then sent a signal to it and it burned the console up. It was still under waranty and they said they would send him a new one, but I will have to send it back to them and they would send him one back ,but it will be three weeks. I know that I have had to call playstation tech before and they would have sent him a new playstation and then you send the bad one back in the same box. It is a shame that we as parents are out over 400.00 dollars for these gameing systems and then your child is left hanging. It would nice if something could be done to the xbox company for their incompetence. My son is getting over 300.00 dollars worth of xbox accessories for Chirstmas and now he will have to wait for three weeks before he can use any of his Christmas gifts from Santa.
Mary
pontotoc, Mississippi
U.S.A.
2 Updates & Rebuttals
Frank
Fort Monroe,Virginia,
U.S.A.
There's an opportunity here . . . .
#3Consumer Comment
Tue, December 23, 2008
You have the opportunity to teach your son the true meaning of Christmas--spending time together as a family, appreciating your blessings, and maybe even celebrating the birth and life of Jesus Christ.
Or you can teach your son to whine and moan that some materialistic whims were not immediately satisfied.
Your choice!
Edgeman
Chico,California,
U.S.A.
Unfortunate, but not a ripoff...
#3Consumer Comment
Tue, December 23, 2008
It seems like Microsoft is sending you a new console. I'm sorry that it happened before Christmas, but it appears that they are making good on their warranty. That's not a ripoff.
Sometimes unfortunate things happen.