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  • Report:  #928006

Complaint Review: Xenex Merchant Services

Xenex Merchant Services Anthony Vigil scammed by credit processing scheme grand blanc, Michigan

  • Reported By:
    lynn — west bloomfield Michigan United States of America
  • Submitted:
    Thu, August 16, 2012
  • Updated:
    Mon, September 03, 2012

This credit processing company offered a flat processing rate of 1.59 because of "a new change in Michigan law".  They charge for the credit card machine ($69/ month) and make you sign a 4 year lease on the machine but since you are supposed to be saving almost $300 a month (in my case) you are willing to do it.  The main scam is in the machine contract which they make out like bandits on.

In addition, the flat rate is a lie and my processing fees went way up because of "penalty charges", etc.  These people lied right to my face and will do it to you.  I told a friend heard about the flat rate and he knew immediately that I had been scammed.

I am an experienced retailer and still fell for it.

1 Updates & Rebuttals


Current Rep for Winston Sylvester

grand blanc,
Michigan,
United States of America

Clearing Anthony's Name - most Likly competition is slandering his name

#2REBUTTAL Owner of company

Mon, September 03, 2012

We have cross referenced all of our merchants and we can't find anyone that matches this description. If this is a merchant of ours feel free to call Anthony, or the district manager at our office and we would be happy to resolve the problem. ******We are starting to believe this is our competition slandering our names. If your truly a merchant, reach out to us or identify your business name and we would love to call you and resolve the problem.

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