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  • Report:  #1433419

Complaint Review: Xenonhids.com

Xenonhids.com LIED - wouldn't cancel Oder same day placed!!! Now I'm trying to return unopened box and no response!!! Other order ininstalled and one light doesn't work!!

  • Reported By:
    kennie — 02715 Massachusetts United States
  • Submitted:
    Fri, March 09, 2018
  • Updated:
    Fri, March 09, 2018

Thought this was reputable company from all the great reviews.....probably fake. Ordered 2 separate products for 2 different cars. Couple hours later after researching xenonhids.com a little more and starting to uncover a few bad reviews I decided to cancel orders. Nobody responded till next day and said orders had shipped the same day i ordered so couldn't cancel.

When I asked for tracking number I received the tracking numbers the following evening and the orders hadn't shipped. The shipped 3 days after I wanted to cancel. Orders arrived - installed on one car and one of the fog lights works now and then! I requested to return the unopened box for the other order and still no response. They have my money and that's all they want.....sell crap and have fake reviews. Check out BBB try aren't even rated!!

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