XFINITY - COMCAST COMCAST XFINITY XFINITY did not provide lightning suppression on their cable boxes and fried 4 of my high dollar big screen televisions Philadelphia PA
After the 4 televisions were destroyed, I informed XFINITY that they did not install their equipment with adequate protection. They arrogantly let me know they would do nothing for me.
I canceled my membership and refused to pay the cancelation penalty. After 2 years in collection AFNI (Collection agency) let me know that they would let me payoff the amount owed (339.00) at a 65% discount.
After paying off the AFNI in full, I engaged XFINITY to provide wireless internet service. They obliged and sent out a modem. HOWEVER they then began to pressure me to pay off the remaining balance; even after their offer letter from AFNI assured me that the amount owed would be considered paid in full.
This company is a monopoly and treats customers like trash. I could never recommend using them.