Complaint Review: Xfinity

I called Xfinity to order internet service.  They stated that I had to pay $25 to avoid a credit check.

I agreed and gave them my credit card number.  The agent then took $51 off my credit card.  When I 

I asked him about this, he doule talked and stated it would come off the first month bill.  I stated I want a receipt and something in writing that says this will happen.  He then lied and lied and never sent me

a receipt.  Then he lied about the cost of the service.  I was ordering the advertised 34.99 for basic tv

and internet, and he sent me a contract for well over a hundred dollars per month.  I refused to sign it.

Then he lied about the installation stating they would install it on a friday.  I said make sure because no

one is available on the weekend.  He lied and scheduled the service for saturday without telling me.

The next day I called back to speak with a supervisor and I was given a huge runaround.  Do not trust

this company.  They are everywhere and dominating the business but they are very bad people and they are crooks.

I filed a complaint with the FCC about them and they called back and the guy was very rude and tried

to lie about the employee saying that it was just a mistake.  I called the credit card company and I did

a charge back for fraud.   A whole month later I get a email from xfinity/comcast saying they were

just now crediting my account.  Do NOT trust them.  Find another provider, and fire them on the spot!

They need to be shown that they cannot run over consumers.

XFINITY/Comcast  bad choice,  scammers!