XFX Technology - Tiger Direct - Continental Promotion Group rebate ripoff deny valid rebate saying not purchased within valid period but it was have proof Internet
Denial of rebate stating:
"Promotion PVT44AWANG $10 MIR
Rebate Number 072120
Promotion Type Rebate
Submission ID 69809926
Status We are currently unable to approve your rebate for the reason listed below.
The receipt you submitted was dated after the qualifying period for this promotion.
You will receive a letter or postcard describing this problem. The letter or postcard may have instructions on how to correct this error."
NOT TRUE! Rebate Form from Tiger Direct and Invoice from Tiger Direct PROVES THIS.
Many submittals for validation by me have gone unanswered on their customer service contact form. They have no email address to send to. Postcard they said will come never came.
INVALID DENIAL!!!
Dawn
SHAWNEE, Kansas
U.S.A.
3 Updates & Rebuttals
Rebate Specialist
Pheonix,Arizona,
U.S.A.
call or email the rebate center
#4UPDATE Employee
Mon, July 28, 2008
have you called the rebate center or emailed them your information??
although your rebate is over a year old we can send a request to have your submission looked up to see what the initial problem was and how we can fix it.
We are open Monday- Friday 8am-8pm Eastern Standard Time.
If you decide to email please allow 5-7 business days for a response.
Dawn
SHAWNEE,Kansas,
U.S.A.
Purchase Date and rebate submit date
#4Author of original report
Fri, June 30, 2006
The order date on the TigerDirect invoice is 2/9/2006. The rebate offer was good for purchases between 2/1/06 and 2/28/06. I do not have the exact date but I know for a fact that I mailed it during the third week of February. They processed the rebate and did not claim it was received too late. Their denial is based on saying that I didn't purchase in the rebate time frame allowed. But I have a copy of the rebate form and the invoice that shows otherwise. Rebate forms say that all requests must be postmarked within 30 days after purchase and I am sure that it was only 2 weeks after purchase. Thank you.
Leticia
Anytown,Other,
U.S.A.
More infomation please.
#4Consumer Comment
Thu, June 29, 2006
When the buy said purchase?
When did you submit the rebate form?
These will be able to help us to help you,
Thank you.