Complaint Review: Easy Media

I was scammed by this company:

Xi'an Meilun Art & Crafts Co., Ltd.
No. 8 Of Yanta Road  |  710054 Xi'an |  Shaanxi |  China
Direct +86 29 6862 3069  |  Fax +86 29 8841 0331
Mobile + 86 150 2999 8087
Website address: www.crafts-meilun.com
Website on Alibaba: samesun.en.alibaba.com    


I am a frequent buyer of products from China, from Alibaba.com.
This time I had purchased 10.000pcs of sky flying lanterns from this company.
They were still Gold Supplier on Alibaba.com, also I did some research on them and I couldn't find anything bad.
I paid by T/T in advance on June 2014
I received the goods on August 2014, shipment by sea.
All the cartons were in bad conditions, most lanterns were wet,
others were damaged, dirty and with many holes, someone was rotten and had live insects inside.
I tried to launch someone but the lanterns burns completely after few seconds, they were note safety, they are very dangerous.
I contacted immediatly the supplier, I sent them pictures and videos, they were surprised of that, but they promised me a refund.
But they only wanted to temporize, refund never arrived.
I then filed a complaint with Alibaba.com and sent in all my evidence and they found my case to be valid against Xi'an Meilun Art & Crafts Co., Ltd for the defective product sales and said they could only post a unresolved case against them on the companies mini site as you could see on bottom left corner of there site for 90 days.
I've lost $3.000 !!!
Beware of poor quality products from this company. They are not at all a manufacturing company, their SGS and CE certificates were FAKES!
Stay away from this company!