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  • Report:  #1458815

Complaint Review: XI XIAOWEN ALLWAYSTORE

XI XIAOWEN ALLWAYSTORE SENT CHEAPLY MADE BROKEN TOY VERSION INSTEAD OF WHAT THEIR AD SHOWED THEY WERE SELLING. . NANJING JIANGSU China

  • Reported By:
    ShockedConsumer — Hendersonville NC United States
  • Submitted:
    Thu, August 30, 2018
  • Updated:
    Thu, August 30, 2018
  • XI XIAOWEN ALLWAYSTORE
    9# JIANNING ROAD, GULOU DISTRICT,
    NANJING, NANJING JIANGSU
    China
  • Phone:
  • Category:

SCAM ALERT.. XI XIAOWEN ALLWAY STORE

The ad was for the perfect-life smart vacuum robot v5s... allwaystore showing a video of the vacuum in motion. Slashed the price called it a special limited discounted price to act fast...

What sent instead... a toy... Called a ‘clean robot automatic cleaner’ with some Chinese writing on it and bright orange stickers, it's a 6 inch diameter toy with a dirt slot which might hold 3 cheerios.. That is if it worked to even try to do so...

This is a scam company and everyone should know about it... I asked for a full refund and a return label, they wanted me to return the product back to China, in its original packaging in perfect condition in order for the refund to be considered... --> considered... if they thought the item was 're-sellable' !!

So now they have the item and my money!! ... Postage to -->China... That will cost way more than the item is worth.

I again asked for a prepaid shipping label from the company... No answer... I escalated via PayPal requesting they have the company send me a prepaid label, PayPal sided with me and would refund me the money after I sent it back, how can PayPal truly side with me if in my request I am asking for a prepaid label and I'm not being provided one.?

I sent it back to china,  --> I wrote refused on the package... And returned it via the post office, in ALL of its original packaging in perfect condition in its original box. .. Now let’s see if I actually get my money back from PayPal. 

 

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