Xiamen Senyang Co ltd. Carter Lin, Anny Ding, Susan, Susan Anny Ding, etc. Bought APP-T08 MEDICAL AIR MATTRESS & P06B Pump asked for micro holes customised, Mattress arrived with none, Talked into buying softer 10-50mmHG pump not on site, 30-80mmHg arrived caused stage 5 presure wounds to break down, and patients legs to go stiff. Tryed emailing no answers. Jiu Tian Hu, Xiamen, China. Internet
JUSTICE DEALER. Bought APP-T08 Medical Air Mattress + P086B Pump. Was talked into buying a softer 10-50mmHg pump not on website. Also asked for micro holes as shown on mattress pictures on website. A mattress arrived with no air vents micro holes, non customised mattress, not as described. Pump with softer 10-50mmHg did not arrive, 30-80mmHg arrived which caused patients grade 5 pressure wounds to straight away break down, and patients legs to go stiff. Massress does not alternate as such, same air tubes let's air out then fills but does not alternate, as we're told in emails. We're told by email but not on website, different mmHg's 10-30mmHg softer, 20-32mmHg for Japanese, Ireland, different mmHg's for different countries. 10-30mmHg pump did not arrive Just 30-80mmHg as on website, which cause wounds to break down, and legs go stiff. When you complain, communication ceases. Avoid this seller young lad & girl, their not trust worthy, will let you down. Send products from China that will leave patients in deep trouble. They don't send what specifically ask request and pay for. If you have had problems with this company, come on here and tell your problems. JUSTICE SEEKER.