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  • Report:  #186737

Complaint Review: Xium Corporation

Xium Corporation ripoff Amarillo Texas

  • Reported By:
    Roswell New Mexico
  • Submitted:
    Sat, April 15, 2006
  • Updated:
    Mon, July 03, 2006
  • Xium Corporation
    4720 NE 24th
    Amarillo, Texas
    U.S.A.
  • Phone:
    806-383-4140
  • Category:

I purchased an antenna from this company and it states satisfaction guarenteed for 30 days. This product is not as advertised and i have made 2 phone calls and sent 2 e-mails. to get an RMA to return product.

Got answering machine on phone calls, left messages, no return calls, and no answer to e-mails. Next step is notify BBB in Amarillo.

It appears that they will not answer E-mails nor return phone calls untill the 30 days has expired, if then!
Bought regular outdoor antenna from Home Depot Works better than xium at less than 1/2 the cost

Paul
Roswell, New Mexico
U.S.A.

2 Updates & Rebuttals


Paul

Roswell,
New Mexico,
U.S.A.

Surprise

#3Author of original report

Mon, July 03, 2006

In looking at my credit card statement I see that Xium has deposited $110 back into my account. I will now wait for an RMA to send their antenna back to them.


Paul

Roswell,
New Mexico,
U.S.A.

Update on xium corp.

#3Author of original report

Sat, May 20, 2006

After calling this company 4 times and also sending 4 e-mails to get an RMA to return product. and getting no response from them, i decided to contact the BBB in Amarillo,TX
Thru the BBB this company wanted to blackmail me into removing my ripoff report before they would send me an RMA. I refused! so now i have a $144 birdbath OH and this was 2 days before the 30 day return no questions asked warranty expired

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