Xlibris ASI- A PENGUIN RANDOM HOUSE COMPANY Xlibris They will not stop harrasing you to no end,, for money American base
first I googled to find a publisher in Australia I thought I had found one but its Americon based in the Phillipines
After a tacky sales pictch about a micheal Hill like discount and a one sided contract I said No
they harrased continueingly untill I told them I would go to Fair Tarding this did not stop them continueing to email call me tell me I need there help and that my writing skills are No go Duh I know that
Its a Body building book 31 pages anyone could help with it I would sujest DO NOT get involeved with this company if a govermenet agency does not deture them from contacting you nothing will I will be reporting them in
Australia to Fair Trading
Dear Craig,
Thank you for your frank and swift response.
Here are the things that needed to be pointed out with your words and actions:
1. Your terms and conditions do nothing to support me I have written other books and printed sold them myself I am one for resaerch no one in there right mind would agree or follow your advise
- We are assisting more than 45,000 Authors. They have agreed to our Terms and conditions. Keeping an open mind and thinking of positive things that will happen to their books brought them to success which is a total opposite of who you are and how you see things. Yes, you have published a lot of titles but are they selling? Are they popular? Did Traditional publishers took a peek at your books?
Think about it.
You are looking for a self publishing house for your book's publication because you have accepted the fact that publishing your book on your own did nothing to bring your book to stardom.
2. I have advised you many times on my terms by telephone you continue to ignore my requests you continue with your sales techniques and pressure sales methods you are continueing to try to minipulate my words.
- With your terms? Xlibris, a very big company, and an established one, will not change our Terms and Conditions that we have been using for 16 years just for you.
I, on the other hand is not being manipulative, I am simply and slowly letting you understand that this is what your book needs in a professional way, not using words that will hurt your ego. Publishing your book alone will still not bring success to you. You have tried that and nothing happened to your book.
3. I told you and told you many times do not try to justify your wrong to me Do Not try your cheap pressure sales technique on me I have advised you on my progress and what I wish to do your subject title Get Started! in the first instance is annoying and harrassing you have been warned about this your attempt on hi pressure guilt of your discount continuing harassment's statements refurring I am inexpirenced in this field and your correspondence will from this moment Stop
- Again, we are professional people here and we deal with Professional Authors, I hope you are one of them, we will try our best to let you understand how worthy it is to invest on your masterpiece. The discounts are there to be offered to Authors and it is a must to tell them the truth about the offer and how they can avail with this.
Yes, you are inexperienced compared to my end. You are good at what you do and that is writing. I am very knowledgeable about Publishing. This is my job and I have assisted a lot of satisfied Authors. If I will give in on what you want then what is the purpose of me helping you and guiding you and what is the use of looking for a self publishing house if you will not listen.
4.Lastly, Please do check your spellings and your grammars you badly need an Editor.
I will not force you on securing a publishing package with Xlibris when I know that you are not comfortable with it.
On my end, atleast I did try to save you from doing the same mistake again.
Goodluck with your book and with your future publishing house.
Sincerely,
Karen Gonzalez
PUBLISHING CONSULTANT
Xlibris
ASI- A PENGUIN RANDOM HOUSE COMPANY
Suite 1A, Level 2 802 Pacific Highway
Gordon, NSW, 2072 Australia
P: 1.800.455.039 ext: 7426 (AUS Toll Free #)
P: 0.800.443.678 ext: 7426 (NZ Toll Free #)
Its just never ending what do you have to say to get RID of them
2 Updates & Rebuttals
Sebbie
LA,California,
The Xlibris scam
#3General Comment
Fri, April 18, 2014
I'm sure most speakers of English will notice that the Xlbris sales consultant here can not even speak proper English. He uses many odd phrases and just sounds pretty ridiculous. This should give you a clue about what the Xlbris scam is all about. It's about poorly paid sales reps desperate for commision money that have no knowledge of even how to speak proper English, let alone how to make a book successful.
Sebbie
LA,California,
Xlibris is a well known scam.
#3Consumer Comment
Fri, April 18, 2014
People should do through research on this "company" Xlibris. Google Xlbris scam and see all the reports that come up. Nothing that the Xlibris sales rep on here says is true. These people have no morals whatsoever and will say anything to get people's money but never provide the services they promise. If you google Xlbiris scam you will find massive evidence of the tricks they pull. They scammed my elderly father in New Zealand. They never so much as printed his book but they kept nearly $4000 for nothing and lied and lied and lied to him about a refund. Please check out and read all the many many complaints online regarding this completely fradulent company. They are also in the courts in New York right now charged with misleading practices.
Yes Penguin Random House did buy this company as a money making stream. They have no contact or involvement in the company it is just a revnue gathering side stream for them. Penguin Random House have contempt for people who pay for vanity publishing and think they might as well make money out of all the losers whose books aren't good enough to really be published. If your book is good enough to be published by a real publishing company you don't pay one sent. It is a pity though that a famous publishing company like Penguin Random House has unscrupulously bought this fradulent vanity press to make money on the side but that's what they have done and Penguin Random House itself is now before the courts in New York charged with misleading practices.