Complaint Review: Xlibris Publishing

I may be a little late catching the bus on this one...but i must agree with Ronnie and many others who have had their short and curly's handed to them by XLIBRIS PUBLISHING. I non-affectionatly refer to them as SEXLIBRIS, because you really get screwed when dealing with them. My experience began in the fall of 08. i recently just published my first book "Loving Aretta" with them. At first i was much like most of you..a little sceptical and skittish as to whether or not my hard earned money was going to make it into the hands of or the services i was paying for. Well as time went on i noticed that it did and i was getting more and more contact calls from my Liasson. This person would constantly ask me about my book and was i done transcribing it. I originally wrote it by hand in 94 (290,000 words all by hand in 30 days) i had some work to do. Once done i got into a new rythem with them and things seemed to speed up a little with the cover work and inserts and all the other page items needed to be added and where. Well all of this was tedious at best but still inspiring until the book galley came back all jacked up and didn't look much like what i sent out. I called about a half dozen "PEGGY'S" and finally got it corrected (or so i thougtht) at the end of the day it was still not completely correct and i was getting pissed. Everything they did from that point on was BASSACKWARDS! they kept telliing me about the cover and the completion of the galley but had not finished editing it yet as they say. How the hell can you print or publish something you claim to still be reveiewing. This got worse when it came to me getting my copies. I got 25 paper backs and 10 hardcovers. all were fine accept there was no info on the inside flap of the book. I called and b***ched at about four diffrent people about it and still no satisfaction. I was also told i would get my posters and other sundries for the display and signing event. I got post cards and business cards but no posters and when they did come it was several weeks after i got the cards. Oh did i tell you the book was completed May 21,2011 and i just got the posters last week!. I also just discovered the ruse in the cost of my book by other peoples comments. My book is selling for 23.99 and 34.99. My book has 619 pages all black and white. Many of my books are in publick libraries in number, many have bought it and i am only seeing royalties of 3.00 dollars! Personally i want to burn their collective imigrant asses to the ground!. (nothing personal to imigrants on the whole,just these assholes. I have no illusion that i won't get anything for my book and buying more from them is not an option. Someone needs to shut them down for good!