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  • Report:  #1097218

Complaint Review: xlibris publishing

xlibris publishing pursued me to the point of harrassement until I agreed to sign on with them for thier" specil offer of publishing 2 books for the price of 1. Disfunctional, cost me twice the price and my manuscript looks like a preshooler typed it . Terrible experience. Never give them your credit card bloomington, Indiana

  • Reported By:
    sybil j howe — hollis Maine
  • Submitted:
    Wed, November 06, 2013
  • Updated:
    Fri, November 15, 2013
  • xlibris publishing
    1663 liberty drive
    bloomington, , Indiana
    USA
  • Phone:
    888-7954274
  • Category:

 this company pursud me to the point of harrassement to sign on with them, promising a 2 for 1 special to publish my books.  Too many errors to report here and they refused to correct them unless I paid additional money. Very pushy about adding on additional services , always wanting your credit card info.  Very rude customer service. Insulting at times. I cancelled thier "marketing package of 3000$ " only to have them harrasse me continuously to pay any way. Averaged 5 to 7 calls daily to late in the night.  No one seemed to know what the other xlibris staff were doing. Got several phone calls from different staff asking me the same question. Most annoying. Argumentive staff.  Total lack of respect or courtesy.  They should all be fired!

1 Updates & Rebuttals


KarlW68

Texas,

I have had the same results

#2REBUTTAL Owner of company

Fri, November 15, 2013

 Hi i signed up with Xlibris in 2011 and was promised everything.Things have gone bad to worse in that they lied about the costs of publishing and now are pocking all of the royalties earned from my two books.I'd like any fellow authors to join me in filing a class action lawsuit against them as it is unjust to have a company ripoff the work done by others.

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