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  • Report:  #172016

Complaint Review: XM RADIO

XM RADIO XM2GO MYFI SOLD PRODUCT WITH BAD BATTERY ripoff NEW JERSEY Nationwide

  • Reported By:
    Metuchen New Jersey
  • Submitted:
    Tue, January 17, 2006
  • Updated:
    Tue, January 31, 2006

The Xm Radio company sold lots of the MYFI XM2Go Radio over the holiday season. All of them almost have been sold with defective batteries. They first told me that they had gotten to much email too handle. Then said would send out a new battery in a few weeks but did not give a date when I will get it.

Why can't they replace the batteries at the stores they sold them at. So the people at XM wanted to sell a lot of Xm2Go Radios and knew that the battery was bad before the holiday season and didn't bother to tell the Customers.

Ernest
Metuchen, New Jersey
U.S.A.

4 Updates & Rebuttals


Ernest

Metuchen,
New Jersey,
U.S.A.

Xm Radio

#5Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.


Ernest

Metuchen,
New Jersey,
U.S.A.

Xm Radio

#5Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.


Ernest

Metuchen,
New Jersey,
U.S.A.

Xm Radio

#5Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.


Ernest

Metuchen,
New Jersey,
U.S.A.

Xm Radio

#5Author of original report

Tue, January 31, 2006

Do not go to upgradebattery.com you can not order a new battery there. Also 1-800-221-1391 is recorded message can not talk to person. Call 1-800-261-7628 after message press 9 and be prepared to be on hold for some time. If you call Xm radio listener care they will give you no info to help you.

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