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XM - Siruis Satellite Radio XM Ripoff - Refusal to Cancel Service Washington, District of Columbia
Two years ago, I called to cancel one of my three xm radio recievers. They continued to send a bill for all three, so I called again to cancel. They said I had not completed my cancellation, so I told them to cancel again....THEY DID NOT. I recieved a notice that if I dont sign up for a year or more contract my rates will double. I have called three times trying to cancel my service, and they wont cancel.
I guess I will file a complaint with the BBB and my credit card, and ask that they do not allow additional charges.
It is ridiculous that the company just refuses to acknoledge a cancel and continues to charge its customers.
STAY AWAY FROM THIS COMPANY UNLESS YOU WANT TO BE CAUGHT IN BILLING HELL.
Susan g
houston, Texas
U.S.A.