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  • Report:  #1114772

Complaint Review: Xoom Global Money Transfer

Xoom Global Money Transfer Xoom Failed to complete money transfer San Francisco Internet

  • Reported By:
    Swiss Army — Alabama
  • Submitted:
    Sat, January 11, 2014
  • Updated:
    Sat, January 11, 2014

This is a dishonest company. I have been using them for a couple of years, and mostly the transactions have been without problems – until the most recent one.

They take the money from your account, and for whatever reason, it doesn’t arrive in the destination account. I called Xoom, and they blamed the other bank. I spoke with the bank and they told me to ask for a Faster Payment Reference number, and of course, Xoom was unable to provide this, yet they kept blaming the other bank.

As of now, there is almost $1000 missing from my account for more than 24 hours, and Xoom cannot tell me where my money is – Good job!

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