Complaint Review: Xpress Recolations

I moved from Miami, FL to Stoughton, MA. I am missing major items that I have not received.

Moving a 2 bedroom apartment from 55 SE 6th st Miami, FL 33131 to 408 Technology Center Dr Stoughton, MA. Total quote for $2,480. They picked up my belongings on September 29th 2017, and delivered on October 11th, 2017. 

My belongings picked by a Budget rental truck. They moved it to warehouse. They contracted another 3rd party who delivered my belongings. Missing boxes were signed on the delivery receipt.

I paid $1,250 on september 29th through ACH. I paid the rest cash on the delivery date before receiving my belongings. The person I speak all the time is Eyleen or Eynel. Invoice #1450. 

I am missing 2 XL carton box, 1 M clear plastic box (full of jewelry), 1 leg of a desk, 1 metal piece of Bed frame.

I have been claiming that these are missing, they are responding as they have been looking and they cannot find these belongings.

They have about 3 addresses I found. Here is the Company’s updated information; 6158 NW 74th Ave Miami, FL 33161. Email: infoxpressrelocations@gmail.com Webpage: www.miamiflmovingservices.com P: 786 267 3302

We have been calling emailing them since we received our delivery. We are very upset that we are missing our very valuable belongings.

Eynel mentioned basic insurance is $0.60 per pound, which I have been asking to file a claim form for the past 3 weeks and still did not receive anything from them. UPDATE: Two different insurance companies rejected thier claim due to uninsured business.

I assume basic insurance will not cover my loss. I don’t think these people insure anything at all. I have emails him looking for lost items. Regardless what are the chances and % of me getting my money back? 

Here is the lost list:

Box #1
Elie Saab Weeding Dress
$20,000.00
Tumi Briefcase
$530.00 
Nike pro gym clothes
$4,000.00 
Nike air tenis (3 pairs)
$600.00 
Cartier watch box with papers
$7,500.00 
3 Pandora Bracelet FULL of charms
$975.00 
87 Pandora Charms (68 us Media)
$5,916.00 
1 Cartier Love Ring Gold
$1,650.00 
Jewelry Box
$140.00 
35 earrings NEN
$1,950.00 
3 Necklace NEN
$680.00 
2 sets swarovski Earrings & Necklace
$500.00 
TOTAL$44,441.00 Box #2
Furkan Wedding shoes
$1,220.00 
Nike Tennis (6 pairs)
$880.00 
Man Gym Clothes
$2,000.00 
Ferragamo shoes
$890.00 
Giogio Armani Shoes (3 pairs)
$2,365.00 
LV Shoes (2 pairs)
  1,650.00 
Working shoes
        800.00 
TOTAL$9,805.00 Ikea desk Leg
$4.00 
Ikea Guest   Bed (they dont sell the piece alone)
$597.00 
TOTAL$601.00  Grand TOTAL $54,847.00 Please help!