Complaint Review: XSport Fitness AKA Capital Fitness

I went to XSport to get information about potentially becoming a gym member.

The Sales Consultant then took my credit card information and driver's license for "tracking purposes."

I left without joining but then was surprised to find out after I had left that the Sales Consultant forged my signature on the application. She was even dumb enough to use her own signature.

I called XSport Corporate to complain and they returned the money back to my credit card. I believe they also fired the Sales Consultant who tried to fraudulently sign me up.

However, XSport Corporate did not apologize.

I called their Corporate Office at 630-556-3731 to ask for a formal apology but they are simply ignoring me now.

In their eyes, because I have my money back the issue is over but it is my view that the rogue Sales Consultant should have signed me up in the first place.

Signing as someone else is outright FRAUD.