XSport Fitness in Niles IL Niles Xsport, Continued to bill after cancellation! niles, Illinois
Terrible Service!
The XSport Niles location is always full, classes are almost dangerous because they pack too many people in the same room. It is Unsafe.
Every time I try to use spray tan mystic machines the sales folks don't know how to work it, or worse, the machine is totally broken.
For these reasons I decided to cancel the membersip after 3 years of being there.
Was not allowed to cancel membership over the phone or in person. Instead I had to submit a certified letter to corporate office. This was done, and the letter was delivered. I still have gym deductions coming out! Reps are not helpful saying it's processing time and they won't promise when the next payment will stop. Total scam.
1 Updates & Rebuttals
Laura
South Elgin,Illinois,
Same Problem
#2Consumer Comment
Wed, July 31, 2013
I too was told that I could get refunded any "unused portion of my trainor fees". I never even used one and then was told that they were sorry I was misinformed. After speaking with atleast 8 people I finally was told I had to get a certified stamped letter to them. I did as was instructed and have yet to receive my check! Please do not fall for their scam. I work in law and cannot believe they continue to get away with this.