Complaint Review: Xsteamusa

I bought some of there products at the keyosk at the Glendale mall where they had a real good sales man but I instantly regretted my choice and try to return them where I was pointed to a some what hidden/ deteriorated sign that says no refunds or exchanges. I was told by the sales man to contact the email on there web site, to which I pulled out my phone and showed him the only email on there web site which he conformed that it was indeed the right email and told me that I just needed to submit my sales transactions number in order to continue with the return. After a long wait I was emailed by the company and told that they were only a whole sale company and were not responsible, even thought there name was on everything including the receipt.