Xtechnology Sells cheap malfunctioning computers which melt, does not refund money ripoff inferior product Warrensville Heights Ohio
Simply put, xtechnology is a terrible company. If you purchase any system from them, expect to return it at least twice. This is my second xtechnology computer, and not by choice. Xtechnology has the dubious business model of opperating several different fronts for its organization, likely due to the bad reputation they have earned by selling inferior product, and backing it up with atrocious support.
Fake fronts for xtechnology I have encountered:
Americancomputech (though I am not 100% sure)
avadirect.com (100% sure)
You can read the other reviews on this site to find others.
Many ECS laptops shipped by xtechnology recently overheat, due to poor design, and melt the ac adaptor head (mine fused entirely into the unit), destroy the modem (my initial return, they did not fix it), and ultimately, destroys the cpu. (Complete system failure). I am currently on my third return, and considering my legal options to get my money back. The customer support is laughable, they lie, consistantly. It is obviously company policy to lie, mislead, and delay the customer in any way possible in order to keep the money. I am currently creating a website to organize people who have been ripped off by this company, and who want their money back.
Zak
cleveland, Ohio
U.S.A.