Complaint Review: Xteme Scooters (in Iowa) Deler: website Scootercatalog.com

I ordered an X-Treme X-360 from ScooterCatalog.com December 2008. When we received the scooter  and the charger didn't work. I called scootercatalog's sales department immediately after receiving the scooter and left messages. I continued to email and leave messages and never heard back. Fast forward to September 2009 and I finally get a hold of someone at ScooterCatalog. I explained what happened and he said it wasn't "his problem". I asked for a manager and he laughed and said he was the manager. I asked for his name and employee id number and again he laughed and hung up on me. I emailed the Customer Sales Department and I got the below responses back. After googling scooter catalog to find out more about them, I found out it is a business run out of someone's house which is a huge red flag. Also other consumers have had the same problems I have. Please do not buy from this company. You will be ripped off.

From: "Sales at Scootercatalog.com" To: "Kelly" @scootercatalog.com>

That will be a good free promotional campaign.

Thank You Customer service Scootercatalog.com

From: Kelly

To: sales@scootercatalog.com

Sent: Wednesday, September 2, 2009 9:23:18 AM

To Peter,

After doing two seconds of research on the web, I realized youre a scam. There were many many customer complaints about you. I will make sure people realize your \"business\" is run out of your house. I have already contacted consumer complaints and I will be posting on every website your company comes up on my complaints and the fact you are a scam. It wouldn't have mattered if I had a warranty on the scooter, according to all the customer complaints you wouldn't return it anyway. It is my mission to make sure people are aware of what type of company you are. Thanks, Kelly