Xtreme Marine Of Connecticut, Xtreme Marine Untrustworthy, liars, Brookfield Connecticut
If you plan on buying a boat from this place don't expect to get it serviced afterwards. We had problems with our boat since the first year and trying to get someone to fix it was a joke. At one point we were told to buy new batteries and spend over $250 only to find out that was not the problem. Money wasted. They have no idea how to fix boats, it's no wonder they are no longer a Malibu dealer. They do know very well how to take your money. I think they think people are just stupid. Jose is the owner but that guy John likes to run his mouth a lot too. He has all the answers.. all the wrong answers that just keeps costing us money.
And if they do store your boat in the winter, don't expect to get it in the early spring. That's not going to happen. They don't have a crew large enough to get it done. Even if you give them a month lead time. So less time on the water of an already short season. Oh yea and if you filled your gas tank before you gave it to them, don't expect it all to be filled when you get it back. Ours was 1/4 empty. or $100 short you can say.
If you have a Malibu pray that another dealer pops up soon in the area, or just trade it in for a Mastercraft. No used car sales people there and they can service what they sell.
Brenda
New Fairfield, Connecticut
U.S.A.
3 Updates & Rebuttals
Brenda
New Fairfield,Connecticut,
U.S.A.
Nice Try
#4Author of original report
Wed, January 23, 2008
Wow, you guys really try to cover your tracks with more and more lies.
I never said you didn't service Malibu Boats, I said YOUR NO LONGER A MALIBU DEALER. THEY DUMPED YOU... Duh.. Any dealership can service a Malibu boat and put in a claim to Malibu. You really think the public is that stupid not to read between the lines of your lies?
That right, I saw that flwpower posted about you guys here, it's about time someone stood up and exposed your horrible service. I only wish I had done in two years ago when we had our issues. No surprise to us that you will go to any means to deny what seems to some serious issues on how you conduct business. Lies, corruption, and now fraud.
It's people like you who give the boat industry a bad name.
Xtreme Marine
Brookfield,Connecticut,
U.S.A.
Resonse to a False Claim to a Customer Who Does Not Exist by Xtreme Marine
#4UPDATE Employee
Tue, January 22, 2008
This is a response to the report written by "Brenda" entitled "Xtreme Marine Untrustworthy, Liars." The public deserves to know the truth about this completely fabricated claim.
First of all "Brenda" of New Fairfield is not even a customer of Xtreme Marine. Xtreme Marine has never worked on a Malibu boat owned by this person EVER nor has she EVER even spoken to anyone who is employed at Xtreme Marine.
The batteries that she claims that were replaced belong to a customers Malibu boat who we can only assume is some sort of friend of hers known as Flwpower. These batteries were replaced two years ago so it is strange that he would just be complaining now that they didn't work properly.
This truth of the matter is that Flwpower is obviously upset that he is currently under investigation with the Brookfield Police Department for fraud. He will face criminal charges for defrauding Xtreme Marine. If convicted he can face up to five years imprisionment. It is a shame that he would resort to such tactics as having someone fabricate a false claim but it comes as no surprise to us considering the source. We can only hope that Flwpower will stop slandering people and stop dragging others down into his fraudulant schemes.
Lastly, the public should know that Xtreme Marine always was and currently is a Malibu servicing dealer (You can call Malibu Boats directly located in Califrornia to confirm this) and the owner of Xtreme Marine's name is not Jose as stated in "Brenda's" report.
Thomas
Anderson,South Carolina,
U.S.A.
Get thee a Clymer Manual
#4Consumer Comment
Tue, January 22, 2008
Boats are not that complicated. The maintanence charges are outlandish for the work involved. Most gasoline-powered boats use marinized GM pushrod engines, from the small 4 cylinder engines to the big block V-8's. We run big block power.
Boats above 32 ft will have diesel power, Yanmar, Catepillar or Cummins.
Winterize? Open 4 or 5 draincocks. (The block, usually 2 for a V8; the exhaust risers, 1 each riser; the powersteering cooler, usually 1; and so on.) Time: 5 minutes.
Change oil with a Jabsco 17860-0012 electric oil extractor. Time: 10 minutes. AMSOIL offers SPF oil filters & excellent Cat 3 synthetic marine oil that you change once a season.
Change outdrive oil: Remove two little screws on outdrive & drain old oil; pump new oil in from tje bottom. Time 15 minutes. AMSOIL also has excellent O/D oil.
And so on. My point is that this is not brain surgery. We have plenty of room and two garages, and one is oversized, so our challenges are minimal. One season's boat maintanence will pay for the "tools".
A good digital multimeter (Protek 222;, MeTex ME-11; RadioShack; Craftsman)will handle electrical problems. A Black & Decker 4/10/20/40/100 Smart Charger will analyze, charge, & desulfate (when needed) your batteries & analyze the alternator.