Complaint Review: XTREME MOVERS OF PASSAIC NJ

*** Be very wary of this Company. *** We were charged monies in excess of the delivery fee explicitly stated in our contract. Xtreme Movers hired subcontractors to deliver our things to our new home in Charlotte. We had arranged for delivery on the 16th of October, but received a phone call the morning of the 9th that they were coming that day. After discussing with our building management, we arranged for drop off at 5 pm et. Upon arrival, we paid the movers the balance owed - in cash. We were told that we needed to pay $450 more for our things to be delivered.

We did not want our things held hostage and therefore paid the balance. When questioning Xtreme Movers the next week they denied that we were charged an additional amount. Both my wife and I were present when the movers said this to us and are willing to sign a legal affidavit confirming this. We asked for this money to be returned to us since our contract is very clear. They have refused. We have placed a dispute on our charges through our banking institutions along with the contract we received and signed.