Complaint Review: Ya & Ya Beauty

On December 16, 2014 while visiting the Mall of America in Bloomington, MN, I was appoached by a Kiosk vender by the name of Michal (Michelle K) who started demonstrating some products on my arm. This was a Dead Sea Salt scrub and the moisturizer.  Because I was familiar with the products I was interested in the demonstration and when she tried to get me to buy two of the items and when she saw that I wasn't interested in the price, she threw in another item that was suppose to be more expensive than the first to items she initially demonstrated. Then she offered to give me the first two items for free if I would purchase the more expensive item for the price of $199.00.

She was a smooth talker, mentioned she was Jewish and a former IDF soldier and gave me a "FREE" Beautifying Nail Kit. Then she offered to throw in a "Free Facial". We had to go to the second floor to the salon where she would schedule me an appoint for two days later. She never scheduled the appointment but left me in the hands of another sales person Netaniel.

Netaniel was full of flattery. He gave me a sample of the treatment I would be getting during my appointment, that we scheduled aftwards. While giving me another demonstration of their products he tried to sell me on a whole line that is worth "$1500.00" buy offering it for $300.00 and "Free" refills for a year!!!

Even though I told the guy that I wasn't interested in purchasing One: because I already made a purchase with Michelle that I didn't intend to do and Two: I am trying to buy a house so I have already over spent, Netaniel was still trying to sell me as if none of what I told him mattered.

The next day I get an email stating the my appointment was cancelled and in the email it said thank you for letting us know that you will not be able to make your appointment... I never contacted them to say I wasn't going to make it.

This confirmed to me that I was dupped and that these guys are scammers. I wanted to take the products back but since I found on the receipt "No Refunds" I knew I would be wasting my time there.

I would like to warn anyone considering making purchases from these vendors to NOT DO IT!!!