Complaint Review: Yana Shiki

Saw an add about Harley stretched saddlebags for sale.  Spoke to a guy by the name of Frank.  He told me to come in to buy the bags, so I did.  I drove 1 1/2 hours to get there.  The bags they had were the same ones as the ones that they advertised.  When I went to pay them the owner, I think his name is Jose said no, they are not for sale.  They made me travel 1 1/2 just to send me back home.  They had no intentions of helping me at all.  Normally a company makes a mistake they eat it and make the customer happy.  This company as you see is not to make the customer happy,  its to send them off unhappy and with nothing in their hands.  Remember its suppose to be, The customer is always right.  In this case they did have the bags and I held them, how can you post something and then its not for sale.